Open now. Same day for no heat or water.
No heat.No water.Burst pipe?
Gas and plumbing across Falkirk and the Forth Valley. A time we actually turn up at, the price before we start, and the floor left as we found it.
What is wrong?
Pick the one that sounds like your house.
Radiators cold, boiler sulking.
The boiler has locked out, the radiators are stone cold, or the thermostat is doing nothing at all.
- What we do
- Diagnosed on the first visit and fixed the same day if the part is on the van, which it usually is.
- How fast
- Same day
- What it costs
- Call-out and first hour, £85
Cold showers. Nobody is happy.
Cold showers, or hot downstairs and nothing upstairs. Often the heating still works, which is the clue.
- What we do
- Usually a valve, a pump or a cylinder stat. We carry all three, so it is normally one visit.
- How fast
- Same day
- What it costs
- Call-out and first hour, £85
A damp patch that will not dry.
Dripping through a ceiling, a stain that keeps coming back, or a water bill that has quietly doubled.
- What we do
- Found with a camera and a moisture meter before anything is lifted. We do not start with a crowbar.
- How fast
- Same day if it is active
- What it costs
- £85 first hour, then £55
A code you have googled twice.
Banging, kettling, a flashing fault code, or a pilot that keeps going out on cold mornings.
- What we do
- Read us the code on the phone and we will tell you what it probably is before we set off.
- How fast
- Within 48 hours
- What it costs
- Diagnosis £85, repair quoted first
Out with the old. Properly.
A bathroom out and a new one in, a wet room for a parent, or a boiler that is past saving.
- What we do
- A drawing and a fixed quote, a start date you can plan around, and the same two people throughout.
- How fast
- Booked in advance
- What it costs
- Fixed quote, free visit
Rate card
What it costs, before you ring.
- Call-out and first hour £85 No charge if we cannot help.
- Each hour after that £55 Billed in quarter hours, not rounded up.
- Annual boiler service £95 About an hour. Certificate the same day.
- Landlord gas certificate £70 Per property, up to three appliances.
- Power flush £380 Full system, fixed price, most houses.
Parts on top, at cost, shown on the invoice. Most plumbers will not put this on a website. We would rather you knew, so nobody wastes an afternoon.
How it goes
You will know the number before anyone lifts a spanner.
You ring, we ask three things
Where you are, what is wrong, and whether there is water where it should not be. That tells us who to send and what to bring.
A time, not a window
You get a time we will arrive at, and a text when the van is on its way. Not a four hour window and a hope.
The number before the tools
We look, we tell you what is wrong in plain words, and you hear the price before anyone opens a bag.
Boots off, bag packed, floor clean
Overshoes on your carpet, dust sheets if we are cutting, and the rubbish leaves in the van.
Where we go
Falkirk first. The Forth Valley after that.
No travel charge
- Falkirk
- Grangemouth
- Larbert
- Denny
- Bo’ness
- Polmont
Small travel charge, told up front
- Stirling
- Alloa
- Bannockburn
- Clackmannan
- Linlithgow
- Cumbernauld
Questions
The ones we get asked on the phone.
The call-out and the first hour are one price, and if it turns out we cannot help you, there is nothing to pay. You will be told the number before anyone sets off.
Same day for anything without heat or water, usually within a few hours. Out of hours there is a surcharge and the rate card above shows it.
Yes, fully insured, and registered for the gas work we carry out. We will show you the paperwork without being asked.
Yes. A dripping tap is a job. We would rather do it than have you ringing round for a week.
Yes. If a job before yours runs over you will hear from us before your time, not after it.
Book a slot
Ring, or send the details and pick a time.
If it is an emergency, phone. If it can wait until the morning, this is quicker than sitting on hold.
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